Introduction
Legislative Decree No. 82 of May 27, 2022, transposes Directive (EU) 2019/882 of the European Parliament and the Council of April 17, 2019, on the accessibility requirements for products and services.
Guidelines on the accessibility of services, in implementation of Article 21 of Legislative Decree No. 82/2022.
The decree was published in the Official Gazette (General Series No. 152 of 01-07-2022) and came into force on July 16, 2022, but its provisions will be effective from June 28, 2025.
Zicaffè S.p.A. is committed to making its websites accessible in accordance with May 27, 2022, No. 82, which transposed Directive (EU) 2019/882 of the European Parliament and of the Council of April 17, 2019, on accessibility requirements for products and services. This accessibility statement applies to the websites https://www.zicaffe.com/it/
Status of compatibility with the requirements
The website https://www.zicaffe.com/it/ are partially compliant with the requirements of Annex A of UNI EN 301549:2018 (WCAG 2.1) due to the cases of non-compliance and/or exceptions listed below.
Non-accessible content
The following content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:
- - On all pages, the contrast between text and background is too low. | WCAG: 1.4.3
- - There are form fields without a label on several pages. It is difficult to navigate to the form fields with screen readers. | WCAG: 4.1.2
- - On almost all pages there are 'iframe' elements whose labels have already been assigned. If the elements cannot be clearly assigned, screen reader users may confuse the elements. | WCAG: 4.1.2
- - There are invalid aria attribute values on many pages. These are not recognized by screen readers and are therefore not output correctly. | WCAG: 4.1.2
- - On single pages there are focusable elements that are marked as decorative and are therefore accessible to assistive technologies, but should actually be ignored. | WCAG: 4.1.2
- - On many pages there are elements with the Aria-hidden attribute that can be focused at the same time. This makes these elements accessible to assistive technologies, even though they should be hidden. | WCAG: 4.1.2
The evolutions to the code made and future ones, have been and will be developed in compliance with WCAG 2.2 guidelines. The statement was drafted on 27.06.2025. The statement was made using an assessment in accordance with the requirements of Directive (EU) 2019/882 through self-assessment carried out directly by the provider. The declaration was created with the help of Eye-Able® technology by Web Inclusion GmbH. Manual tests were also carried out.
Zicaffè S.p.A. is conducting an analysis with its suppliers to make the necessary changes to make the sites in question accessible and compliant with the regulations. Zicaffè S.p.A. with a view to progressively improving the experience of its web customers, has also proactively implemented the SaaS Eye-Able® software by Web Inclusion GmbH.
The functionality in question allows audits to scan individual pages of the site for digital barriers, providing compatible support that explains the error and proposes an alternative code to correct it, and other tools that allow website users to utilise important functions that can improve navigation. The company is committed to developing past and future code evolutions in accordance with WCAG 2.2 guidelines.
AGID
In the event of an unsatisfactory response or no response within thirty days to the notification or request, the data subject may send a report to the AGID:
AGID
Via Liszt 21
00144 Roma
protocollo@pec.agid.gov.it
https://www.agid.gov.it
Feedback and contact details
Do you have a comment or remark about the barriers on this website? Please contact us. We will explain to you what barriers exist and how we want to improve our digital environments. We will answer your questions as soon as possible. Thank you for your feedback. For more information, please contact the following address:
Contrada San Silvestro 139/A
91025 Marsala (TP)
info@zicaffe.com
In the email it will be necessary to indicate: Name and surname; Address of the web page or sections of the site or customer area subject to the report; Clear and concise description of the problem encountered; Tools used (operating system, browser, assistive technologies).
Disclaimer
The automatic check of the web content was carried out on: 27.06.2025. For the web content accessed by Eye-Able, the Google Chrome browser in version 136.0.7103.92 was used. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, a different display is possible, which may differ from the results given here. For a complete check, manual tests by the website operator are also recommended.