What does website accessibility mean?

Digital content accessibility refers to the ability of any user to interact with content without difficulty, regardless of their abilities or disabilities. An accessible website or e-commerce platform is designed and developed so that everyone can perceive, understand, navigate, and interact with the content effectively.

Accessibility at Zicaffè S.p.A.

Zicaffè S.p.A. considers it a priority to ensure that its website, www.zicaffe.com, is accessible to everyone. For us, accessibility means making sure that all content can be used easily and intuitively by anyone, regardless of their physical, mental, or technological abilities.

Accessibility on the Zicaffè S.p.A. website

Zicaffè S.p.A. is committed to providing a digital experience that is accessible to all users, working over time to ensure that its content complies with WCAG 2.1 standards.

Please note that Zicaffè S.p.A. is not responsible for any accessibility issues found on third-party websites or apps that may be accessible via links on our digital channels.

Mitigation of non-compliant accessibility aspects

To offer an optimal user experience in line with accessibility standards, we have collaborated with industry experts to identify and correct any non-compliant elements on our website.

Alongside these corrections, we have implemented Eye-Able® software on our web channels to enhance accessibility for users with visual or cognitive disabilities, color perception difficulties, and for elderly users. Additionally, we have introduced a feedback system to collect suggestions that will help us develop increasingly accessible content.

How to provide feedback on the accessibility of Zicaffè S.p.A.'s website

Are you experiencing difficulties using certain pages or sections of the website?

Write to us at info@zicaffe.com — we will do our best to assist you or include your report in future improvements.

Please include the following in your email:

- Your full name;
- The web page or section URL you are reporting;
- A specific description of the issue encountered;
- Tools used (operating system, browser, assistive technologies).

How to view Zicaffè S.p.A.'s Accessibility Statement

The accessibility statement for the website www.zicaffe.com will be drafted and published once the accessibility audit and related updates to the website have been completed.